Frequently Asked Questions
Everything you need to know about your SMYTHE experience.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information. Standard shipping usually takes 3-5 business days.
Do you offer international shipping?
Yes, SMYTHE ships worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for specific measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Affirm.
Are your garments ethically produced?
At SMYTHE, we prioritize ethical manufacturing and sustainable sourcing. We work closely with our partners to ensure fair labor practices and high-quality craftsmanship in every collection.